Arena Covid-19 Operational Plan Phase 4 – Updated November 3rd, 2020

Downloadable copy: Arena Operational Plan – Phase 4 Updated November 3rd 2020

Arena Operational Plan - Phase 4 Updated November 3rd 2020


Garcelon Civic Center Quartermain Arena Operational Guideline for COVID-19 – PHASE 4

(Revised November 3rd, 2020)


  • Face masks are mandatory at all times unless on the field of play (helmet on, mask off. No helmet, mask required until on the ice surface)
  • Users of the Quartermain Arena will adhere to the Order of the Office of the Chief Medical Officer of Health for the Province of New Brunswick at all times.
  • It is the responsibility of host organizations to ensure that all players, or parent/guardian of player if under 18 years old, are informed of facility expectations and rules regarding Covid-19 safety protocols and operational guidelines. Violations caused by a failure to do so could result in cancellation of the scheduled ice time with no refund. Each team shall designate a facility liaison and provide the Town with their contact information by November 6th, 2020.
  • Physical distancing of 6 feet / 2 metres separation is required when standing/in motion and face masks must be worn unless on “field of play”. When seated, including in dressing rooms, physical distancing of 3 feet/1 metre must be maintained and face masks must be worn. Masks may only be removed when users are on the field of play.  Distancing on the ice and use of masks on the benches will be in accordance with Provincial Guidelines.
  • User groups will be required to submit a “Return to Play” Covid-19 Operational Plan to be approved by the Town prior to using the ice at the beginning of the season.
    1. Single use rentals are not required to submit a separate Operational Plan but must follow these guidelines at all times. Failure to do so could result in removal from facility with no refund.
  • As per section 2 of the Province of New Brunswick Mandatory Order, user groups will need to submit a list of names and contact info for each player, as well as the accompanying spectators (if applicable), for each rental. The user is responsible for collecting the information and providing it to the reception desk prior to leaving the facility.  Users are NOT to leave the list unattended for individuals to sign themselves as this is in violation of New Brunswick guidelines. Single use rentals will get this form from the main desk at check-in and must complete it prior to entry.
  • User must adhere to facility arrival and departure times will only be permitted in the building 15 minutes prior to their activity/ice time and must exit 15 minutes after their session. Users must remain away from the doors of entrance area until they are able to enter, and are not to wait in the lobby of the facility.
  • Participants are to follow all directional signs in the facility.
  • During Phase 4, dressing rooms are available however showers are not available for use.
  • Users are not to exceed posted occupancy levels at any time.
  • On ice player/coach ration shall be in accordance with the current Hockey NB Guidelines but is not to exceed dressing room capacity at the Garcelon Civic Center. Coaches will follow provincial guidelines for wearing masks on the bench at all times.
  • Use of benches will be in accordance to applicable Provincial guidelines.
  • Participants will all use their own water bottles – absolutely no sharing! Please fill at home.
  • During Phase 4 game play will be permitted at the facility when users provide an Operational Plan, to be approved by the Town, that is in accordance with Provincial guidelines and standards.
    1. Single use rentals are authorized for up to 20 users and may include scrimmaging, providing Provincial guidelines, including for contact, are followed. Violation of the guidelines will result in removal from the facility with no refund.
  • 2 parents/guardians per skater will be permitted in the building during this phase. Siblings 11 and under, as well as special needs individuals 12+ living in the same household of skaters on the ice, may attend that practice with the parent/guardian but must remain with their parent/guardian at all times without exception. Unsupervised children will be asked to return to their parents/guardians, and repeat occurrences may result in removal from the facility.
  • There is to be no gathering or loitering in the lobby, in the hockey hallway, along the glass in the arena or along the walking track at any time. These areas are through traffic only.  Additionally, users are not allowed wait at the entrance or in the lobby of the facility and must be outside and maintain a distance of 5 metres from the front door and stairs when waiting to enter the facility for their ice time.
  • After helping their player in room with skates and helmet, the parent/guardian assisting the skater must either exit the facility through the side doors or go to the end of the dressing room hallway towards Prince William St. and up the back stairs and go directly to designated seating section G and seating section H, and remain in the stands until player is done with ice time. Note: These are the only seating sections allocated to regular ice users. All other sections prohibited except during games, in which sections I and J will be open for the Away Team.  Repeat offenders may be denied entry to the facility.
  • Spectators are not permitted during Adult League play.
  • Washrooms on the south end of the rink, near the arena entrance, are designated for parent and guardian use.

MOST IMPORTANTLY … Public Health Guidelines for self-isolating/quarantine must be followed at all times – if you are currently under restrictions, do not enter the facility.

Failure to comply with the rules and regulations of the Town of St. Stephen may result in removal from the facility, with no refund.  Repeat offenders may be subject to cancellation of their remaining season.